WhatsApp Business Integration
Connect your business systems with WhatsApp for seamless customer communication
Key Features
- Automated customer notifications from your ERP system
- Trigger-based messaging for order updates and delivery status
- Interactive chatbot capabilities with AI response handling
- Two-way communication with message history in your CRM
How It Works
Our WhatsApp Business API integration connects directly to your existing ERP, HRMS, or custom software systems. When integrated with your business processes, it enables:
Automated Customer Updates
Send automated notifications for order status changes, delivery updates, and appointment reminders directly from your ERP system.
Customer Service Integration
Integrate customer inquiries with your service desk for seamless issue resolution and query handling.
Marketing Automation
Create targeted marketing campaigns based on customer data from your CRM, with full analytics and engagement tracking.
Technical Specifications
| API Type | REST API + Webhooks |
| Authentication | OAuth 2.0 |
| Supported ERP Systems | SAP, Oracle, Microsoft Dynamics, ArkOne ERP |
| Message Types | Text, Image, Document, Video, Location |
| Compliance | GDPR, CCPA, ISO 27001 |
Ready to Integrate WhatsApp with Your Systems?
Our experts will help you implement a seamless WhatsApp integration tailored to your business needs