Customer Experience

Interactive Kiosk & Self-Service Software

Create engaging self-service experiences with ArkOne's Kiosk Software. Build interactive touchscreen applications for information delivery, transactions, and customer engagement.

Kiosk Software - Enterprise Software Solution by ArkOne Softwares

Proven Business Impact

Real results from enterprise implementations across industries

Retail #1

A retail chain deployed self-service kiosks for product browsing, inventory checking, and order placement with endless aisle capabilities. This resulted in a 34% increase in average transaction value, 28% reduction in checkout wait times, and significant improvement in customer satisfaction while reducing staffing requirements.

Healthcare #2

A healthcare network implemented check-in kiosks across their facilities, enabling patient registration, form completion, and wayfinding. This reduced check-in time by 72%, improved data accuracy, and allowed staff to focus on patient care rather than paperwork while ensuring HIPAA compliance.

Hospitality #3

A hotel group deployed interactive kiosks for guest check-in/check-out, concierge services, and local information. The solution reduced check-in wait times by 65%, generated additional revenue through promoted services, and provided 24/7 guest assistance with support for multiple languages.

Comprehensive Feature Set

Enterprise-grade capabilities designed for scalability and performance

1

Intuitive User Interface

Create engaging touchscreen experiences with user-friendly interfaces designed specifically for public and self-service interactions.

2

Secure Transaction Processing

Enable payment collection, form submission, and other secure transactions with PCI-compliant integration and data protection.

3

Remote Management

Monitor, update, and control your kiosk network from a centralized dashboard with remote diagnostics and content deployment.

4

Interactive Content

Deliver engaging multimedia content, interactive maps, product catalogs, and wayfinding with touch, voice, and gesture control.

5

Integration Capabilities

Connect with existing business systems including CRM, inventory, reservation systems, and databases for real-time information access.

6

Analytics & Reporting

Gather valuable data on user interactions, session duration, popular features, and conversion metrics with comprehensive analytics.

Strategic Business Benefits

Reduce staffing costs by 30-50% through automated self-service capabilities

Improve customer satisfaction with 24/7 access to information and services

Increase sales with suggestive selling and promotional capabilities

Enhance data collection with digital forms and customer feedback

Create consistent brand experiences across all physical locations

Reduce wait times and improve service efficiency

Gain valuable insights into customer behavior and preferences

Quickly update information across all kiosks from a central location

Expected ROI Timeline

Month 1-3
25% Setup
Month 4-6
60% Adoption
Month 7-12
100% ROI
120-250%
Average ROI in Year 1

Frequently Asked Questions

Get answers to common questions about our kiosk software solution

Ready to Transform Your Business?

Schedule a consultation with our experts to discuss how ArkOne Softwares can help you achieve your business goals with enterprise-grade software solutions.